Thank you for your interest in SewerAlarm. Please see below for a complete list of frequently asked questions.
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Yes, a licensed plumber or sewer line cleaner needs to install SewerAlarm to insure correct installation.
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SewerAlarm can run on a 9v battery or be plugged into an outlet. We suggest changing your battery every 12 months.
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Yes, SewerAlarm can be connected to your alarm system and monitored by your alarm company. All you need to do is contact your alarm company to set up the connection.
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Yes, your SewerAlarm unit can be connected to the Wi-Fi and accessed with the SewerAlarm App. You can program the SewerAlarm App to alert anyone in the household, or even your plumber or sewer line cleaning company, in the instance of a backup. We recommend that you ensure a strong Wi-Fi signal where your unit will be located.
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Yes, the product works on both city sewer as well as septic systems. As long as there is a waste line, SewerAlarm can be effective.
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A licensed plumber needs to install SewerAlarm. Licensed plumbers can access installation information with this link to our installation instructions.